1. Introduction
Welcome to SpicyLab ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered video generation platform.
By using our service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
- Email address (for account creation and communication)
- Username and profile information
- Payment information (processed securely through third-party providers)
- Communication preferences
2.2 Usage Data
- IP address and device information
- Browser type and version
- Pages visited and time spent on our platform
- Features used and content created
- Error logs and performance data
2.3 Content Data
- Images and videos you upload
- Generated content and results
- Project settings and preferences
- Metadata associated with your content
3. How We Use Your Information
- Provide and maintain our AI video generation services
- Process your requests and generate content
- Improve our algorithms and service quality
- Send important updates and notifications
- Provide customer support and technical assistance
- Prevent fraud and ensure platform security
- Comply with legal obligations
- Analyze usage patterns to enhance user experience
4. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: Trusted third-party services that help us operate our platform
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers, acquisitions, or asset sales
- Consent: When you explicitly consent to sharing
5. Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Secure data centers and infrastructure
- Employee training on data protection
6. Data Retention
We retain your information for as long as necessary to provide our services and comply with legal obligations:
- Account information: Until account deletion
- Generated content: As per your subscription plan
- Usage logs: Up to 2 years for analytics
- Payment records: As required by law
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal data
- Portability: Export your data in a machine-readable format
- Objection: Object to certain processing activities
- Restriction: Request limitation of processing
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
- You can control cookies through your browser settings
9. Third-Party Services
Our platform integrates with third-party services that have their own privacy policies:
- Payment processors (Stripe, PayPal)
- Authentication providers (Google, Firebase)
- Analytics services (Google Analytics)
- Cloud storage providers
10. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
- Standard Contractual Clauses for EU data transfers
- Adequacy decisions where applicable
- Additional safeguards for sensitive data
- Regular review of transfer mechanisms
12. AI and Machine Learning
Our AI-powered services involve machine learning processes that may use your data:
- Content analysis to improve generation quality
- Anonymized usage patterns for algorithm training
- Performance metrics and error analysis
- Model optimization and feature development
- You can opt-out of certain data uses in your settings
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
14. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@spicylab.ai
- Address: SpicyLab Inc., 123 AI Street, Tech City, TC 12345
- Phone: +1 (555) 123-4567